Contact
Privacy Policy

Privacy Policy

This privacy policy explains how Bloom Craft handles personal data when visitors use the website or request floral workshop services for weddings and events.

Terms of Service Contact
Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate floral design details, manage delivery and on-site setup, process payments, maintain records, support website functionality, and comply with legal obligations. We may also use data to handle service issues, communicate about event logistics, and improve the reliability of our operations.

Each processing activity is linked to a specific operational or legal purpose.
02 · Sharing

Service Providers

We may share personal data with service providers that support website hosting, communications, payment handling, delivery coordination, and related administrative functions. These parties may process data only for the purposes we instruct and are expected to handle it under appropriate confidentiality and security obligations.

Operational partners receive only the information needed for their role.
03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, property, customers, or operations. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Legal disclosures are limited to what is necessary in the circumstances.
GDPR

GDPR Overview

Bloom Craft acts as a data controller for personal data processed through this website and in connection with floral inquiries, consultations, quotations, orders, delivery, and setup. Processing is based on applicable legal grounds such as consent, contract performance, legal obligation, and legitimate interests, depending on the context.

For individuals in the European Economic Area, this notice is intended to describe processing under the GDPR where that law applies.

EU compliance references
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Datatilsynet
This section is relevant to users whose personal data is processed under the GDPR.
GDPR aware

Your GDPR Rights

Where the GDPR applies, individuals may have the right to access, rectify, erase, restrict, or object to processing, and to receive data portability in certain cases. Any consent given may be withdrawn at any time without affecting prior lawful processing.

GDPR rights are assessed case by case and may depend on the legal basis for processing.
01

Data We Collect

We may process identification and contact details, inquiry and consultation information, event and order details, delivery and setup instructions, payment-related records, and technical data such as device and usage information. Where relevant, we also process correspondence and preferences needed to prepare quotes, confirm dates, and deliver floral arrangements.

The categories of data collected depend on how a person contacts us or requests floral services.
02

Sources of Data

We collect data from contact forms, phone calls, consultation appointments, order communications, payment interactions, and website use. We may also receive information from business partners involved in arranging delivery, setup, or payment processing, to the extent needed to complete the requested service.

Most information is provided directly by the individual or generated during the service process.
03

Types of Cookies

Essential cookies support core site functions and security. Preference cookies help remember settings such as form choices where available. Analytics cookies, if used, help us understand general site performance and visitor interaction in aggregated form.

Cookie categories are limited to operational, preference, and measurement purposes.
04

Cookie Control

We use cookies and similar technologies only to the extent needed for site operation, basic analytics, and remembering preferences where enabled. Browser settings may be used to block or delete cookies, although some site functions may not work as intended if essential cookies are disabled.

Cookie choices can be adjusted through browser settings and any available site controls.
Privacy Office

Contact Information

Privacy email
[email protected]
Privacy phone
+45 34 86 97 88
Postal address
Nederdammen 30, 6760 Ribe
Privacy contact
[email protected]

Use the contact details below for privacy questions and rights requests.

Contact Page
User Rights

Your Rights

Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing activities. Where processing is based on consent, that consent may be withdrawn going forward.

Available rights may vary depending on the legal basis and the type of data involved.
Requests

Submitting Requests

To exercise a privacy right, a person should provide enough information for us to identify the relevant data and assess the request. We may ask for additional details where needed to protect confidentiality and prevent unauthorized disclosure.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Data Retention

We keep personal data only for as long as needed to handle inquiries, complete orders, maintain business records, meet legal obligations, and resolve disputes. When data is no longer required, it is deleted or anonymized in accordance with our retention practices.

Retention periods are kept practical and tied to the purpose for which the data was collected.
Policy Updates

Policy Updates

The updated version will apply from the date it is published unless a different effective date is stated. We recommend reviewing this page periodically to stay informed about how personal data is handled.

We may revise this notice when our practices, services, or legal obligations change.